Shipping Policy

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 All orders are processed within the same day and or 1–3 business days (Monday–Friday).
Processing time does not include weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

If we are experiencing a high volume of orders, processing times may be extended by 1–2 days.

After processing, your order will typically arrive within U.S. Shipping

• Standard Shipping: 3–5 business days
• Express Shipping (if offered): 1–3 business days

Delivery times may vary depending on your location, weather, and carrier delays.

 International delivery times vary by country.
Customers are responsible for any customs or import fees. 

 Once your order ships, you will receive an email with tracking information.
Please allow up to 24–48 hours for the tracking link to update.

If you didn’t receive a tracking email, check your spam folder or contact us.

 Please double-check your shipping address before placing your order.
We are not responsible for:

• Incorrect or missing apartment numbers
• Wrong addresses
• Returned packages due to address errors

If you made a mistake, contact us immediately, we may be able to fix it if the order hasn't shipped.

Once your package is marked “Delivered” by the carrier, we are no longer responsible for lost or stolen packages.

If your package is:

• Marked delivered but not received
• Lost during transit
• Delayed by the carrier

Please contact the shipping carrier directly to file a claim. We will assist you if needed.

 If your order arrives:

• Damaged
• Leaking
• Missing items
• Incorrect

Please contact us within 48 hours of delivery with photos of the issue, and we’ll make it right.

📧 Email: Pinkhoneysupport@gmail.com

 Shipping costs are calculated at checkout based on your location and order weight.

Occasionally, we may offer:

• Free shipping promos
• Bundle shipping discounts
• Holiday shipping specials

Stay tuned to our website and social media for deals.

 Orders can only be canceled within 12 hours if they haven’t shipped yet.
Once your order has been processed or shipped, it cannot be canceled. 

 For any questions about shipping or your order status:

📧 Email: pinkhoneysupport@gmail.com